The Kawilo product

A shared framework for your customer relationships on WhatsApp.

Kawilo is a B2B SaaS platform project in development. Its V1 will focus on WhatsApp Business Platform, with the aim of centralizing conversations, organizing communication and measuring performance.

Learn about Kawilo Explore capabilities

The product scope

Capabilities organized around your customer relationships.

These capabilities are documented in the Kawilo overview. Their availability in the application remains to be confirmed.

Give every conversation context

Customer relationships start with conversations and the people your team communicates with.

Unified inbox: Bring WhatsApp conversations together in a shared workspace.
Contacts: Organize the contacts involved in your customer communication.

Organize your communication

From individual conversations to planned messages, the product scope covers several communication needs.

WhatsApp campaigns: Organize communication activities for your contacts.
Templates: Use WhatsApp message templates.
Automations: Structure customer relationship processes.

Connect conversations to your activity

The product overview also covers performance monitoring and the needs of technical teams.

Analytics: Measure communication performance.
Developer API: Address your technical teams’ integration needs.

The value proposition

Less fragmentation, a shared direction.

Kawilo aims to provide a framework for your company’s WhatsApp conversations: knowing who you communicate with, organizing your messages and understanding your activity.

This approach is intended for sales teams, support teams and businesses looking to organize their customer relationships on this channel.

Keep exploring Kawilo.

Explore your teams’ needs or return to the overview.

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