Your business needs

Business needs. One starting point: WhatsApp.

Engage prospects, support customers, understand conversations: discover the communication needs Kawilo aims to address.

Start with your day-to-day work

Three needs, one focus on customer relationships.

These examples connect your needs to Kawilo’s documented capabilities. Their availability in the application remains to be confirmed.

Your need: Organize WhatsApp conversations with prospects and customers.
The objective: Structure your sales team’s communication around its contacts.
Related documented capabilities: Contacts, WhatsApp campaigns and templates.

Your need: Bring customer conversations on WhatsApp together to help your support team with its work.
The objective: Reduce fragmented conversations and restore their customer context.
Related documented capabilities: Unified inbox and contacts.

From needs to product

The product overview details Kawilo’s documented capabilities. The WhatsApp page explains the role of this channel in V1.

These two resources let you explore further based on your team’s questions.

Explore Kawilo and its product overview to prepare for your next conversations.