Keep track of conversations
The Kawilo scope describes a unified inbox and contacts to give WhatsApp conversations context.
WhatsApp · The V1 channel
Keep your conversations connected on WhatsApp.
An initial contact, a question, a relationship to maintain: Kawilo places WhatsApp conversations at the heart of V1 to help businesses organize customer communication.
A channel for your team
From conversations to organized communication.
These possibilities describe the scope presented by Kawilo. The availability of these features in the application remains to be confirmed.
Prepare your messages
WhatsApp campaigns and templates are part of the product overview for organizing messages to your contacts.
Structure customer relationships
Automations are described as a way to structure your team’s communication processes.
Distinct offerings
WhatsApp, the Business app and the Platform.
These names refer to different offerings. Presenting them does not imply a particular connection method offered by Kawilo.
The messaging service where conversations take place.
WhatsApp Business
The app for businesses to communicate with their customers.
Discover the Business appWhatsApp Business Platform
The messaging API offering for business integrations.
Discover the Business PlatformConversation quality
Communication your recipients expect.
Business communication must comply with WhatsApp rules: obtain recipients’ consent and respect their requests to stop receiving messages.
On WhatsApp Business Platform, a business-initiated conversation requires an approved template. This rule guarantees neither template approval nor message delivery.
Read the WhatsApp Business Messaging PolicyKeep exploring Kawilo.
Discover the product scope and the needs it aims to address.